Mysuru, August 9, 2022 (www.justkannada.in): A customer who approached the Consumer Court against a trader who collected Rs. 20 more for a product has found victory at last. The customer had slapped a case in the Consumer Court and fought for three years consecutively in this case. He advocated against the trader in court and won at last.
Retired teacher Satyanarayana, a resident of Vijayanagara, Mysuru is the person who has won the case in the Consumer Court. Thus, he has sent a signal of warning to all the traders and shopkeepers who sell products at a higher cost.
In 2019, Satyaranarayana purchased 3 saree falls at the Maruti Matching Center, owned by Hanumantharaju. The owner of the shop had demanded Rs. 110 from the purchaser, whereas the actual price was Rs. 30 for each saree fall, amounting to Rs. 90. Hanumantharaju had issued a receipt to Satyaranarayana for the purchase. When the purchaser questioned the shop owner, he replied arrogantly. The consumer Satyaranarayana who was irked with the shopkeeper’s behavior, appeared before the Consumer Court in 2020, demanding a sum of Rs. 61,000 compensation from the shop owner.
The case ran for two years continuously. After detailed inquiry and hearings, Forum Chairperson B. Narayanappa ordered the shopkeeper to pay a sum of Rs. 6,020 to the consumer, for selling the product at a price of Rs.20 more than the MRP and causing trouble to the consumer.
Keywords: Satyanarayana/ Consumer Court/ Hanumantharaju/
